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Irorun Loan Customer Care

Irorun Loan Customer Care

Irorun Loan Customer Care – When dealing with financial services, having a trustworthy customer care team is indispensable. Whether you’re querying about your loan application, need help with your account, or have issues with your repayment plan, a reliable customer service team can provIrorun Loan Customer Careide the reassurance you need.

In this article, we’ll walk you through all the ways to contact Irorun Loan’s Customer Care to ensure your inquiries are addressed promptly. See PalmPay Customer Care

How do I contact irorun?

Irorun Loan Customer Care Number

One of the most immediate ways to contact Irorun Loan Customer Care is by dialing their dedicated hotline. Their customer care number is +234 1 700 5288. Before placing the call, make sure you have your loan details and relevant information at hand to make the interaction as smooth as possible. The customer service representatives are professionally trained to assist you with a wide array of queries and concerns.

Email Support: Detailed and Convenient

If you’re more comfortable with a written communication or if you have an intricate query that necessitates detailed information, then reaching out to Irorun Loan’s Customer Care via email is a suitable option. You can reach them at [email protected]. When drafting your email, ensure you outline your issue or inquiry clearly and concisely, including necessary details such as your loan account number, full name, and any relevant supporting documents. The customer care team will review your email and respond to you in a timely manner. See The PalmPay Office in Lagos

Physical Address: Direct, In-Person Support

Sometimes, you might prefer to visit the company’s physical office or send your concerns by mail. If so, you can find Irorun Loan’s office at 1B, Church Street, Off Ilo-Awela Road, Ota, Ogun State, Nigeria. If you plan to visit the office, it’s advisable to schedule an appointment in advance to ensure a representative is available to address your issues. Don’t forget to bring any pertinent documents or identification for verification purposes.

Online Platforms: Modern, Accessible Solutions

In addition to using conventional channels of communication, Irorun Loan is active on a number of social media websites. You can find their official accounts on platforms like Facebook, Twitter, and LinkedIn for general inquiries or to keep up-to-date with the latest news, promotions, or policy changes.

Frequently Asked Questions (FAQs): Quick, Self-Serve Solutions

Before contacting customer care, consider checking Irorun Loan’s website or app for a Frequently Asked Questions (FAQ) section. Many common inquiries are often addressed here, providing quick solutions and saving you time.

Conclusion: Reliable Customer Care for a Hassle-Free Loan Experience

Access to a reliable customer care team is critical for a seamless loan experience. Irorun Loan understands the importance of efficient customer service and provides multiple avenues for you to reach out to their dedicated customer care team. If you need a reliable loan; Flexi Cash Loan: Unlock Financial Flexibility With Ease

Whether you prefer phone support, email communication, face-to-face visits, or online platforms, Irorun Loan is committed to addressing your concerns and offering the help you need. Remember to provide all necessary details to expedite the resolution process. Reach out to them and have your concerns sorted professionally and promptly.

Irorun FAQ

Getting a Loan

What do I need to get a loan?

To get a loan with Irorun, follow these steps:

  1. Download the app or sign up on the web app
  2. Provide your next of kin
  3. Update your address
  4. Add your government-issued ID
  5. Add a debit card
  6. Apply for the loan

Avoid requesting more than you can repay and do not falsify information on your application.

What interest rates are charged?

The interest rate is a flat N1,000 on the principal amount. For instance, a loan amount of N5,000 would require a repayment of N6,000.

Do I be employed to be eligible for a loan?

No, you don’t need to be employed to qualify for a loan, but you must have a valid source of income that demonstrates your ability to repay the loan.

How long does it take to approve a loan?

The loan decision process usually takes about 24 hours, longer during weekends. If your loan status has been pending for more than 24 hours, contact the support team.

How many loans can I have at once?

You’re allowed to have one active loan at a time. To apply for another loan, you must repay your current loan first.

How can I get higher loan amounts?

By showing evidence that you can repay the loan.

why do loans get declined when I apply 

Loans get declined for various reasons such as:

  1. Delayed repayment of previous loans
  2. Poor-quality selfie image
  3. Invalid ID card
  4. Bank card issues
  5. Mismatch in BVN and Selfie image.

Repayment & Transactions

I was debited but my loan has not been settled

After repayment, it is advisable to wait for 24 hours before re-applying. If your loan has not been processed as settled after 24 hours, contact the support team.

How do I repay my loan?

You can make payments on or before your due date by funding your wallet with your ATM card or electronic bank transfer.

How long does it take for penalty charges to take effect?

Unpaid loans attract penalty charges 3 days after the due date. The penalty amount depends on the loan amount and the rate for your specific loan.

Can I repay my loan before my due date of loan repayment

Yes, you can repay your loan anytime before its due date.

Why has my loan not been disbursed to my account?

The loan decision process takes about 24 hours. If your loan status has been pending for more than 24 hours, contact the support team.

How do I withdraw from my wallet?

To withdraw from your wallet, follow the steps in the app.

Why was the amount disbursed less than the amount requested?

The amount disbursed may sometimes have a processing fee deducted from the loan amount.

Card Issues

Why was I debited with N50 after linking my card?

A charge of N50 is taken on your card to ensure that it works. The N50 is immediately deposited into your wallet and can be transferred to your bank account along with your loan.

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